Features

Browser Automation

AI agents that navigate websites headlessly to extract data, fill out forms, and use web applications—custom-built to fit your workflow and integrated directly into your systems.

Voice Agents

AI voice agents that sound natural, follow logic, and complete tasks over the phone—whether it’s gathering information, handling inbound requests, or placing outbound calls. Every voice workflow is designed around your team’s real-world call patterns.

Document Intelligence

From scanned forms to messy PDFs, we turn unstructured documents into clean, structured data using advanced OCR and AI. Whether you're processing claims, referrals, or handwritten notes, our pipelines adapt to your documents—not the other way around.

Desktop Automation

Automate clicks, keystrokes, and navigation across even the most complex desktop software—from EHRs to legacy applications. Our AI agents work like a human on the screen, bridging systems with no APIs and adapting to the exact way your team works.

Data Platform
Unified Operational Visibility

Bring together data from calls, browser automation, desktop actions, and document workflows—giving you a centralized view of what’s happening across your operations. Monitor thousands of processes in real time, detect issues early, and track performance across every modality.

Traceability

Every agent action—from a browser login to a voice call or document parse—is captured in the Flexbone Data Platform. That means you can audit, debug, and optimize complex workflows with full visibility across sources, users, and tools.

How It Works

Integrate

Bring together data from internal tools, external platforms, and legacy systems. Flexbone integrates into your systems, no migrations required.

Model

Transform raw inputs into structured, queryable formats. Define business rules, and apply real-world constraints to reflect your operations.

Industries
  • Hospital and Outpatient RCM

  • Payor RCM

  • Third-Party Administrators (TPAs)

  • Logistics and field services

  • Contact Centers and BPOs

  • Public sector and government

Current Workflows
  • Route inbound calls to the right agent automatically

  • Detect stalled referrals or authorizations in real time

  • Auto-fill intake forms from call transcripts and logs

  • Reconcile claims data with internal billing systems

  • Simulate operational impact of staffing or policy changes

FAQs

Answers to questions you might have about Flexbone

What does Flexbone do?

Flexbone builds AI agents that can do real work for your team, including creating datasets from proprietary data, and performing AI emails, faxes, phone calls, document extraction, robotic process automation, and more. Our data platform accepts data from many sources to create a unified AI-enabled data store for your organization.

Is Flexbone HIPAA-compliant?

Flexbone is compliant with HIPAA ensuring your data is secure and meets industry standards. We work in high security environments and ensure your data safety.

Can you fit my organization's custom needs?

We are happy to create hybrid solutions tailored for your organization. Book a call with us and we can create a solution that works for you.

What is the cost of your solutions?

We have deployed point solutions starting at $500/month, to larger enterprise solutions delivering $250,000+/year in savings for our clients.

Do you integrate with EHRs we use?

Flexbone has integrations into some of the most popular EHRs and other healthcare practice management software. Please contact our team to inquire about specific systems.

Do I need software engineers or technical users to use your system?

You do not need engineers or the ability to write code to get Flexbone. We want integrate in the format best for your team. You can create custom reports, dashboards, and visualizations without any coding knowledge.