Compliance

Flexbone complies with SOC 2 Type 2 standards, demonstrating ongoing commitment to security, availability, and confidentiality of customer data.

SOC 2
Type 2
Secured by
Flexbone

Controls

Change Management

Live

In-scope repositiories

List of Changes

Sample changes

Source code tool

Branch Protection rules

Application Outages

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Confidentiality

Live

Customers List

Customer onboarding

Customer termination

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Governance

Live

RGEC Charter and minutes

Risk management program established

ITLC charter and minutes

Board Charter

Internal control / Conduct Control Self-Assessments

Minutes of BOD meeting

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Human Resources

Live

List of Newly Hired Employees & Contractors

List of Terminated Employees & Contractors

List of Active Employees & Contractors as on Date

New Employee and Contractor Acknowledgement

Existing Employee and Contractor Acknowledgement

Employee Handbook

Internal Communication for Changes in Roles

Security Awareness Training Implemented

Employees with Modified Access

Information Security Policies and Procedures

Access Control Procedures Established

Organization Chart

Senior Management Employee/Security Related Roles

Employee Annual Performance Report

Background Checks

Performance Improvement Program

Pre-Hire Checklist

Whistleblower Policy Established

Termination Checklist

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Incident Mangement

Live

Incident Management Samples

Incidents list

Security Incident

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Information Technology

Live

Portable Media

Alerts & Remediation

Baseline Documentation Updated and Reviewed

Segregation Between Different Environment

DLP Tool

Configurations for Capacity and Performance

VPN Access

Remote Access Tool

Patch Management

Data - Restorations

Multiple Availability Zone

Data - Backups

Backup and Recovery Policy

Vulnerability Scanning

Policy for Vulnerability Assessments

Anti-Virus and Malware Configuration

Firewall

SSL/TLS Certificates for Infrastructure and Applications

Encryption of Data

KMS Keys Details

Multi-Factor Authentication (MFA)

Login Page

Ticketing Tool

Access Restricted

Log Management Tool

Monitoring Tool

User List with Their Assigned Roles & Privileges

MDM (Mobile Device Management) Tool Configurations

MDM (Mobile Device Management) Tool List

Asset Maintaining

Asset Register List

Web Application Firewall (WAF)

Intrusion Detection Tool

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Vendor

Live

Vendor list

Vendor termination

Vendor onboarding

Vendor management program established

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Policies

Access Control and Termination Policy
Baseline Hardening Policy
Board of Directors Charter
Business Continuity and Disaster Recovery
Change Management Policy
Chief Information Security Officer (CISO) Policy
Company Handbook
Data Classification Policy
Incident Response Policy
Information Security Policy
Network Security Policy
Personnel Security Policy
Risk and Governance Executive Committee Charter
Risk Assessment and Treatment Policy
Vendor Management Policy

FAQs

Answers to questions you might have about Flexbone

What does Flexbone do?

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Flexbone builds AI agents that can do real work for your team, including creating datasets from proprietary data, and performing AI emails, faxes, phone calls, document extraction, robotic process automation, and more. Our data platform accepts data from many sources to create a unified AI-enabled data store for your organization.

Is Flexbone HIPAA-compliant?

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Flexbone is compliant with HIPAA ensuring your data is secure and meets industry standards. We work in high security environments and ensure your data safety.

Can you fit my organization's custom needs?

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We are happy to create hybrid solutions tailed for your organization. Book a call with us and we can create a solution that works for you.

What is the cost of your solutions?

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We have deployed point solutions starting at $500/month, to larger enterprise solutions delivering $250,000+/year in savings for our clients.

Do you integrate with EHRs we use?

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Flexbone has integrations into some of the most popular EHRs and other healthcare practice management software. Please contact our team to inquire about specific systems.

Do I need software engineers or technical users to use your system?

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You do not need engineers or the ability to write code to get Flexbone. We want integrate in the format best for your team. You can create custom reports, dashboards, and visualizations without any coding knowledge.

Get in Touch

We are here to help you with any questions. Drop a line and our team will get back to you as soon as possible.

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